b998 Frequently Asked Questions
Everything you need to know about playing at b998 — accounts, payments, games, bonuses, and staying safe as a Bangladeshi player.
Welcome to the b998 FAQ page — your complete guide to getting started, managing your account, and making the most of everything b998 has to offer. Whether you are new to online casino gaming or a seasoned player, this page covers the questions our Bangladeshi players ask most often. If you do not find the answer you need, our support team is available daily.
Account & Registration
How do I create an account on b998?
Creating a b998 account takes less than two minutes. Visit the b998 Login page, click the registration option, enter your mobile number or email address, choose a secure password, and confirm your details. You must be at least 21 years old to register. Once your account is verified, you can deposit and start playing immediately.
What documents are needed for account verification (KYC) on b998?
b998 requires a valid government-issued photo ID for KYC verification — a National ID card (NID), passport, or driving licence are all accepted. You may also be asked to submit proof of address, such as a utility bill or bank statement dated within the last three months. KYC protects your account and ensures fast, uninterrupted withdrawals.
I forgot my b998 password — how do I reset it?
To reset your b998 password, go to the b998 Login page and click the 'Forgot Password' link. Enter the mobile number or email address linked to your account, and you will receive a one-time password (OTP) or a reset link within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact support.
Can I have more than one b998 account?
No — b998 strictly allows only one account per player. Duplicate accounts are detected automatically and may result in the suspension of all associated accounts and forfeiture of any bonuses. If you believe you have accidentally registered twice, contact the b998 support team immediately to resolve the situation before it affects your standing.
How do I close or deactivate my b998 account?
You can request account closure at any time by contacting b998 support via the email address listed on this site. Before closing, make sure to withdraw any remaining balance. If you are seeking a break from gambling rather than a permanent closure, b998 also offers self-exclusion and cooling-off periods — ask support for these options and they will be applied promptly.
Deposits & Withdrawals
How long does a bKash deposit take on b998?
bKash deposits on b998 are credited almost instantly — typically within 1 to 5 minutes of completing your transfer. Make sure you use the exact b998 payment reference provided at checkout and send from a bKash personal wallet registered in your own name. Deposits sent with incorrect references may take longer to process and will require manual verification by the support team.
What is the minimum deposit amount on b998?
The minimum deposit at b998 is ৳200 for most payment methods including bKash, Nagad, and Rocket. Some promotional deposit offers may have a higher minimum threshold to qualify for a bonus. Always check the current deposit page for the latest minimums, as these can be updated from time to time to reflect payment provider requirements.
What is the minimum withdrawal amount on b998?
The minimum withdrawal on b998 is ৳500. To process a withdrawal, your account must be fully KYC-verified and your withdrawal method must match the name on your b998 account. Withdrawals via bKash, Nagad, and Rocket are processed the fastest. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or Islami Bank are also supported and typically settle within 1 business day.
How long do b998 withdrawals take to arrive?
Most b998 withdrawals via bKash, Nagad, or Rocket are processed within 1 to 3 hours during business hours (8 AM to 12 AM BST). Bank transfers may take up to 24 hours. If your withdrawal has not arrived after 24 hours, contact support with your transaction ID and withdrawal amount. Delays are uncommon but can occur if additional account checks are needed.
Are there any fees for deposits or withdrawals on b998?
b998 does not charge any platform fees on standard deposits or withdrawals. However, your payment provider (such as bKash or Nagad) may apply their own transaction fees — check their current rate cards for details. For bank transfers, your bank may also charge a small processing fee. b998 aims to keep your net payout as close to your requested amount as possible.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on b998?
Yes — b998 covers BPL (Bangladesh Premier League), IPL, T20 World Cup, and other major international cricket tournaments. You can bet on match winners, top batsman, total runs, individual innings, and live in-play markets. Odds update in real time during live matches. The cricket section is one of b998's most popular destinations for Bangladeshi players supporting the Bangladesh Tigers.
Are the slot games on b998 fair? What is RTP?
All slot games on b998 use certified RNG (Random Number Generator) technology, which means every spin outcome is completely random and independent of previous results. RTP (Return to Player) is the percentage of total bets a game pays back over time — for example, a 96% RTP means the game returns ৳96 for every ৳100 wagered on average. b998 only hosts games from verified providers like Pragmatic Play and NetEnt.
Can I play b998 games on my mobile phone?
Yes — b998 is fully optimised for mobile browsers on both Android and iOS. You do not need to download any app; simply visit b998 in your phone's browser and log in. The entire game library, including live casino, cricket betting, and slots, is accessible on mobile. The interface is designed for touch screens and loads efficiently even on standard 4G connections available across Dhaka, Chittagong, and Sylhet.
What live casino games are available on b998?
b998 offers a wide selection of live dealer games powered by Evolution Gaming and Ezugi, including Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Andar Bahar, Teen Patti, and game show titles like Crazy Time and Mega Ball. Games are streamed in HD with professional dealers available 24 hours a day. Live tables with BDT-friendly bet limits are available for Bangladeshi players.
Does b998 offer crash games like Aviator?
Yes — b998 features crash-style games including Aviator by Spribe. In crash games, a multiplier climbs from 1x upward and your goal is to cash out before the round crashes. The higher you let the multiplier run, the bigger the potential payout — but the risk of crashing before you cash out also increases. Crash games are provably fair and popular among Bangladeshi players looking for fast-paced, skill-influenced gameplay.
Bonuses & Promotions
What welcome bonus does b998 offer new players?
b998 offers a welcome bonus for new players on their first qualifying deposit. The exact bonus amount and percentage match can vary — check the current promotions page after logging in for the latest offer. To claim it, register your account, make a qualifying deposit, and the bonus will be credited automatically. Bonus funds are subject to wagering requirements before you can withdraw them.
What are wagering requirements and how do they work on b998?
A wagering requirement (also called a rollover) is the number of times you must bet your bonus amount before it becomes withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets before withdrawing any bonus-derived winnings. On b998, contributions toward wagering requirements vary by game type — slots typically contribute 100%, while live casino table games may contribute less.
Do b998 bonuses expire?
Yes — all b998 bonuses have an expiry period. Typically, bonus funds and any associated free spins must be used within 7 to 30 days of being credited, depending on the specific promotion. If wagering requirements are not met within the validity window, the bonus and any bonus-derived winnings are forfeited. Always read the terms of each promotion carefully before opting in.
Can I use a bonus on cricket betting at b998?
Whether bonus funds can be used on cricket betting depends on the specific promotion terms. Some b998 bonuses are casino-only and cannot be wagered on sports markets, while others are sportsbook-specific or multi-use. Check the eligible games and bet types listed in the promotion's terms and conditions before placing bets with bonus funds to avoid inadvertently breaching the bonus rules.
Does b998 have a loyalty or VIP program?
Yes — b998 rewards regular players through a loyalty program that lets you accumulate points with every qualifying wager. As you progress through loyalty tiers, you unlock benefits such as higher withdrawal limits, faster processing times, dedicated account managers, exclusive promotions, and personalised bonuses. VIP players may also receive invitations to special seasonal events tied to Eid, Pohela Boishakh, and major cricket tournaments.
Safety & Responsible Gaming
Is b998 safe to use in Bangladesh?
b998 uses SSL encryption to protect all data transmitted between your device and our servers, ensuring your personal information and financial transactions remain private. Your account is protected by password authentication and optional two-factor verification. b998 operates as a fair-play certified platform committed to transparent gaming outcomes powered by RNG-verified software from reputable international providers.
What is the minimum age to play on b998?
You must be at least 21 years old to register and play on b998. This is a firm rule with no exceptions. During KYC verification, b998 checks the date of birth on your submitted ID documents. Any account found to belong to a player under 21 will be immediately suspended and any funds held may be subject to forfeiture in line with our Terms and Conditions.
How can I self-exclude or take a break from gambling on b998?
b998 takes responsible gaming seriously and offers self-exclusion options for players who feel they need a break. You can request a temporary cooling-off period (24 hours, 7 days, or 30 days) or a longer self-exclusion by contacting our support team via email. During a self-exclusion period your account is fully locked — you cannot log in, deposit, or place bets. Contact support to activate this protection at any time.
Can I set deposit limits on my b998 account?
Yes — b998 supports deposit limits as part of its responsible gaming toolkit. You can ask the support team to set a daily, weekly, or monthly deposit cap on your account. Once a limit is in place it takes effect immediately, and any request to increase the limit is subject to a 7-day cooling-off period before it comes into effect. Lowering a limit takes effect straight away.
What should I do if I think gambling is becoming a problem for me?
If gambling is affecting your finances, relationships, or mental health, please reach out for help immediately. Contact b998 support to activate self-exclusion on your account — this is free and takes effect right away. You can also speak to friends or family you trust. b998 encourages all players to gamble responsibly and treats every responsible gaming request with full confidentiality and zero judgement.
Why Players Trust b998
Instant Payments
bKash, Nagad, and Rocket deposits credited within minutes. Fast withdrawals processed daily.
SSL Secure
256-bit SSL encryption protects every transaction and login session on b998.
Local Payments
Deposit and withdraw in BDT using bKash, Nagad, Rocket, Upay, and major Bangladeshi banks.
Certified Fair Games
All games use RNG-certified software from Pragmatic Play, Evolution Gaming, Spribe, and other top providers.
Cricket Betting
Live odds on BPL, IPL, T20 World Cup, and all major Bangladesh Tigers matches.
24/7 Support
Our support team is available every day from 8 AM to 12 AM BST to help with any issue.
Still Have Questions?
Our support team is here to help. You can also explore the b998 platform directly — browse cricket betting, try the slots, or log in to your account.